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Frequently Asked Questions

After you have placed the order, we will send you a CONFIRMATION email and SMS with delivery details. We will try to dispatch your order as soon as possible and will keep you informed at every step of the way. You can also track your order through our website or app by visiting ‘My account’ section. Please note: It sometimes takes upto 48 hours for the tracking to be updated after an order is placed.
When your order is confirmed: We will send you a message. Do check your phone. We will put through an e-mail with the details of your product. Be sure you go through that. You can also check the order in the "My Accounts" tab.
Premium quality at an affordable price. shipping all over India (shipping charges). Cash On Delivery services available. (*kindly note that COD might not be available in all the places). Pay online with ease. 100% Secured Payment. SSL Secured. Exchange within 15 days. Excellent customer support.
Within Kolkata delivered in ( 5– 6 business days from the day of dispatch ). Other areas in West Bengal ( 7 – 9 business days from the day of dispatch ). Metro cities ( 6 – 7 business days from the day of dispatch ). Rest of India delivered in ( 9 – 12 business days from the day of dispatch ).
You can change your order before it’s dispatched for our hub. Simply Email/ Facebook/ WhatsApp/ Call us along with your order ID. Let our associate know the new desired design and we will update it before its shipped.
You can cancel your order before it’s dispatched for delivery. Simply Email/ Facebook/ WhatsApp/ Call us along with your order ID. Once your order is shipped , there after no cancellation will be entertained. This is applicable for only Cash on Delivery orders (COD).
Once paid online, you won’t be able to cancel the order nor get any refund. However you can change your order. Simply Email/ Facebook/ WhatsApp/ Call us along with your order ID. However order once dispatched can’t be cancelled.
100% Secured Online payment through CCavenue & Paytm gateways. SSL Secured. All major Credit & Debit cards accepted. Pay through Net Banking. Pay using mobile payments. Pay using wallets. Pay using UPI. Washing Instructions are as follows : Machine wash. Wash in cold water. Use mild detergent. Dry in shade. Do not iron directly or scrub on print. Do not bleach. Do not tumble dry.
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